Klubaro lets you easily create and manage multi-session cards for your members. Here’s a step-by-step guide to setting up and using this practical feature.

Creating a multi-session card

1. Go to the ‘Finance’ menu in the Klubaro sidebar.
2. Select ‘Pricing’ from the submenu.
3. In the ‘Multi-session card’ section, click on the ‘+’ button.

When creating the card, you will need to fill in the following information :

• A name for the card (e.g. ‘10-session Adult card’)
• The price of the card
• The number of sessions included

These informations will enable Klubaro to automatically manage the session count for each member.

Sale of session tickets

Once you have created your multi-session cards, you can offer them to your members :

1. Go to the member’s profile.
2. In the ‘Purchases’ or ‘Payments’ section, select the option to add a new card.
3. Choose the appropriate multi-session card from the list of available products.
4. Validate the sale and payment according to your usual procedures.

The virtual card is now linked to the member’s Klubaro account.

Use and counting of sessions

The use of multi-session cards is automated for greater simplicity :

1. When a member comes to a class, they scan the QR code on their membership card as usual.
2. Klubaro automatically checks whether the member has a valid multi-session card.
3. If this is the case, a session is automatically deducted from the card.
4. The balance of sessions remaining is updated in the member’s profile.

Tracking multi-session cards

Klubaro offers several options for tracking the use of multi-session cards :

Overview of session cards :

• Go to the ‘Practice’ menu in the sidebar.
• Select ‘Session cards’ from the submenu.
• You will see a table summarising all the active session cards.

This view lets you quickly consult :

• Names of card owners
• The expiry date of each card
• The number of sessions remaining

Individual follow-up :

• Access the member’s profile.
• Consult the ‘Cards’ or ‘Subscriptions’ section to see the balance of sessions remaining.

Detailed reports :

• Use Klubaro’s ‘Reports’ section to generate more in-depth analyses on the use of multi-session cards.

Efficient management of session cards

To make the most of this feature :

• Check the session card overview regularly to identify cards close to expiry or with few sessions remaining.
• Use the search function in the session card view to quickly find a specific member.
• Proactively inform members when their card is approaching its expiry date or when the number of sessions remaining is low.

Directions for use

• Create different types of multi-session cards tailored to your different audiences (adults, children, specific courses, etc.).
• Use tracking data to adjust your offers according to the demand and usage habits of your members.
• Train your team to regularly consult the session card view for proactive management.

Klubaro’s creation, sales and tracking functions make managing session cards a whole lot simpler. As a result, you can offer your members greater flexibility while maintaining precise control over the use of your club’s services.

If you have any questions about the configuration, use or monitoring of multi-session cards, please contact our support team. We’re here to help you get the most out of Klubaro for your club!